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SCRUTINY COMMITTEE
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BEST VALUE SUB COMMITTEE – 6 November
2002
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Background Papers, if any, will be specified at the
end of each item
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1 ICT – MONITORING REPORT
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Contact Officer: Tim Bowers (01494
732087)
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1 The ICT Best Value Review was completed in November 2000
inspected in January 2001. Since then, the ICT Service has been
implementing the Action Plan and reporting to Members on a
six-monthly basis. Attached in Appendix 1.1 is a six-month up date on progress towards its
implementation.
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That Members note the ICT six-monthly monitoring
report.
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Background Papers: ICT Position Statement and Improvement Plan
2000
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2. LAND CHARGES – MONITORING
REPORT
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Contact Officer: Harvey Patterson
(01494 732761)
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1
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The Land Charges Service Best Value Review was completed in
November 2000. Since then, the main task for the service has been
to implement the Action Plan. Members have received six-monthly
updates. Attached in Appendix 2.1 is the latest report on progress towards its
implementation.
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That Members note the Land Charges six-monthly
monitoring report.
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Background Papers: Land Charges Position Statement and Action Plan
2000
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3. BUILDING CONTROL - MONITORING REPORT
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Contact Officer: Peter Finney (01494
732035)
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1 The Building Control Best Value Review was completed in
February 2002 inspected in October 2002. The Building Control
Service has been implementing the Action Plan and this is the first
six-monthly report to Members. Attached in Appendix
3.1 is a six-month up date on
progress towards its implementation.
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That Members note the Building Control six-monthly
monitoring report.
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Background Papers: Building Control
Position Statement and Improvement Plan
2002
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4. OPEN SPACES - MONITORING REPORT
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Contact Officer: Gill Gowing (01494
732052)
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1
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The Open Spaces Best Value Review was completed in August
2000, and was Inspected in June 2001. Members have received
six-monthly updates. Attached in Appendix 4.1 is the latest report on progress towards its
implementation.
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That Members That Members note the Open Spaces
six-monthly monitoring report.
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Background Papers: Open Spaces Position Statement and Improvement
Plan
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5. REVENUES BEST VALUE REVIEW – POSITION STATEMENT
AND IMPROVEMENT PLAN
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Contact officer: Neil McCulloch (01494
732072)
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Background
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1
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The Council has a duty to conduct Best Value
reviews.
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2
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The purpose of the review process is to fundamentally
challenge how a service is provided, for whom, how is it
delivered, what customers think of the service and how it could be
improved. The Position Statement and Improvement Plan attached
as Appendix 5.1 set out the findings of the Revenues Best Value
Review.
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Presentation
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3
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A presentation on the Position Statement and Improvement
Plan will be given by Neil McCulloch, Head of Revenues and
Resources.
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Position Statement
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4
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The purpose of the Position Statement is to show the
results of the full and thorough assessment made of the service. It
contains:
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an introduction to the service area under
review;
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a report on the European Foundation of Quality Management
Excellence Model (a management tool used as a self-assessment
exercise);
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chapters on the findings of Challenge, Compare, Consult and
Compete; and
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recommendations on how the service could be delivered in
the future.
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Improvement Plan
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5
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The Improvement Plan sets out how the improvements
identified during the review process will be
implemented.
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Member Scrutiny
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6
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Member scrutiny is integral to the Best Value process and
the Council will be asked to supply evidence of it to the Best
Value Inspectorate. It is the role of this Committee to check the
reviews have met the requirements of the 4 Cs: Challenge, Compare,
Consult and Compete. Therefore, Members are asked to
Challenge the
Position Statement and consider the following:
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Does the Position Statement present evidence of a rigorous
and robust Challenge made to the service?
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Does the Position Statement contain an adequate amount of
data for Comparing the service with other authorities’
services?
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Has the review conducted sufficient
Consultation?
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Has the review considered all the available options for
service delivery under the Compete section of the
report?
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7
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Members are also asked to Challenge the Improvement
Plan and consider the following:
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§
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Does the Improvement Plan contain a challenging list of
action points for improving the service?
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Does it set challenging performance targets and performance
indicators?
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Does it make a commitment to regular benchmarking and
consultation?
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§
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Does it set out how the service changes will be monitored
and reviewed?
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That Members approve the Position Statement and
Improvement Plan and recommend it to the Executive.
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