Comments

Number received 2006

Appreciative

58

Satisfied

134

Constructive

31

Complaints

9

 

APPENDIX 5

 

 

 

CHILTERNS CREMATORIUM JOINT COMMITTEE

 

 

 

Analysis of Questionnaire Results 2006

 

 

 

 

 

Constructive Comments Analysis 2006

 

 

 

Comment

Number received 2006

Car park

     More spaces

     More disabled spaces

 

4

1

Chapel

    Larger chapel services sign

    Longer service

    Quieter curtains

    Wesley Hymns too fast

     Provide sample cd’s of Wesley music

     Wesley music ended abruptly

     Microphone for ministers

     Chapel not ready in time

     Provide extra (folding) seating

     New chapel too large

     New chapel too modern

     Blinds in Milton chapel

 

1

2

1

1

1

1

1

1

1

1

1

1

Floral tributes

     Remove cigarette box in floral area

     Flowers placed under wrong name

     Flowers wilted under sun

     Flowers should be higher up

 

1

1

1

1

Memorials

     Stone memorials in different place

     Ashes to be interred

     3 or 4 lines for Remembrance Book

     Confusing memorial documentation

 

1

2

2

1

Staff/Grounds

     Improved signposting

     No staff available

     Reduce smoke emissions

 

4

1

1

Waiting rooms

     Milton – too bleak

 

1

Other

     Difficult road signs from Amersham

 

1