‘Customer’ is a key priority for
Members and Customer First is the proposed new Customer Experience
framework. Customer First sets out specific behaviours and
expectations around customer service which applies to both our
employees and customers.
Decision type: Key
Decision status: For Determination
Notice of proposed decision first published: 20/07/2021
Decision due: 28 Sep 2021 by Cabinet
Lead member: Councillor John Chilver John.Chilver@buckinghamshire.gov.uk
Contact: Sarah Murphy-Brookman, Director of Human Resources and Organisational Development (BCC) Email: Sarah.Murphy-Brookman@buckinghamshire.gov.uk.
- Customer First