Issue details
To consider the proposed new set of Customer Service Standards to be adopted by Buckinghamshire Council. To include the Comments, Compliments and Complaints Policy.
Decision type: Key
Decision status: Recommendations Approved
Notice of proposed decision first published: 24/10/2019
Decision due: 3 Dec 2019 by Shadow Executive
Lead member: Councillor Katrina Wood Katrina.Wood@buckinghamshire.gov.uk
Lead director: Maryvonne Hassall, Lloyd Jeffries
Contact: Tracy Eaton Email: tracy.eaton@buckinghamshire.gov.uk.
Decisions
- 03/12/2019 - New Customer Service Standards
Agenda items
- 03/12/2019 - Shadow Executive New Customer Service Standards 03/12/2019