Agenda

Venue: VENUE CHANGED TO: Mezzanine Room 1, Buckinghamshire Council, Walton Street, Aylesbury, HP20 1UA

Contact: Leslie Ashton 

Media

Items
Note No. Item

2.00 pm

1.

Apologies for absence / Changes in membership

2.

Declarations of Interest

3.

Minutes pdf icon PDF 490 KB

The minutes of the meeting held on 22 July 2021 to be confirmed as a correct record.

4.

Public Questions

5.

Chairman's update

2.10 pm

6.

Customer First pdf icon PDF 1 MB

The Committee will receive a report on Customer First, the proposed new Customer Experience framework for Buckinghamshire Council.

 

Contributors:

John Chilver, Cabinet Member for Finance, Resources, Property and Assets

Tim Butcher, Deputy Cabinet Member for Finance, Resources, Property and Assets

Sarah Murphy-Brookman, Corporate Director for Resources

Lloyd Jeffries, Service Director for Business Operations

 

Papers:

Customer First Framework and Customer Service Centre report

3.00 pm

7.

6 Month Review of Recommendations from the 2021 Budget Scrutiny Inquiry Group pdf icon PDF 479 KB

The Committee will consider a six month review of the recommendations made by the 2021 Budget Scrutiny Inquiry Group.

 

Contributors:

Martin Tett, Leader

Richard Ambrose, Service Director for Corporate Finance (Section 151 Officer)

 

Paper:

Six month update report

 

Additional documents:

3.30 pm

8.

Work Programme pdf icon PDF 669 KB

The Committee will discuss the work programme and agree the items for the next meeting.

 

Contributors:

All Committee Members

 

Papers:

Work Programme attached

Additional documents:

9.

Date and time of the next meeting

The next meeting will take place on Thursday 9 December 2021 at 2 p.m.